Treat
Treat is the first AI-native Cyber Service Management (CSM) platform: the security-native answer to ITSM. Built for CISOs and Directors of Security Operations who have to unblock the business at AI speed and defend every decision later. ITSM made IT ticketing a category. Security never got one, until the cyber ticket. Every business decision ends up on security’s desk. Access changes. Vendor reviews. PII requests. Alerts. They land in Slack, email and tickets, with no context. Security doesn’t have an alert problem. It has a service-execution gap, and the business waits in it. Treat closes the gap. Every request, alert and finding goes into one queue. For each case, Treat assembles the requester, their assets, your policy, your knowledge base, precedent and live threat exposure. Then agents act on it. Not a chatbot that answers. Each resolution hardens the configuration that caused it, so your posture compounds case by case. Nothing acts until you say so. Treat connects read-only on day 0, runs in shadow on your real queue from day 2, and shows its work next to your analysts’ on day 7. By day 30, the workflows you approved run live inside your own tools. Every step is reversible. Every decision leaves a record. Defend every call, to the board and to the auditor. The results: 90% MTTR reduction on the triage queue. 92% of tickets auto-closed. 860 hours returned every month. 100% audit readiness. A typical customer resolves 2,000+ tickets a month with 5 agents across 6 integrations. Treat plugs into the tools you already run: 100+ integrations across your security tools, communication systems, ticketing systems and more. Nothing ripped out. Your analysts stop being responders. They become supervisors of the queue. Less detective work. Less chasing context. More deciding. More going home on time. Make security lovable.
- Main category
- AI Agent Builder
- Additional capabilities
- Threat Intel, Data Analytics / UABA, AI SOC Capability, CIRM / Case Management
- Deployment type
- Plug and Play & Customizable
- Headquarters
- NYC, United States
- Founded
- 2025
- Funding
- Seed
- SecOps Shift Map coverage
- Triage and Investigation, Response
- Website
- https://treat.security
Profile last updated 2026-10-19.